eturn & Refund Policy
At JUVÚ Essentials, we maintain the highest standards of hygiene, safety, and product quality. Because our items are beauty tools and personal-use products, all sales are final.
No Returns on Opened or Used Items
For the safety of our customers, we cannot accept returns or exchanges on any products that have been opened, used, or removed from their original packaging.
This includes brushes, applicators, face towels, and any item designed for direct contact with the skin.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery at:
📩 juvubeauty@yahoo.com
Include your order number and clear photos of the issue.
We will promptly review your case and arrange a replacement if eligible.
Order Cancellations
Orders cannot be cancelled once they have been processed or shipped.
Please ensure your shipping address and order details are correct at checkout.
All Sales Are Final
Because our products are classified as personal care and hygiene items, we do not offer refunds, exchanges, or store credit for any reason other than shipment error or verified product damage.
Our Commitment
At JUVÚ Essentials, every order is carefully packaged, inspected by hand, and shipped with care. We appreciate your understanding and trust in our commitment to quality, cleanliness, and elevated beauty standards.